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SCalvo
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Mi portatil se ilumina el Led blanco del AC, pero no arranca. He quitado la bateria y tampoco

HP Recommended
HP 15-d000ss (ENERGY STAR)
Microsoft Windows 8.1 (64-bit)

HP 15-d000ss (ENERGY STAR)

Número de producto: F8Q98EA

Mi portátil se ilumina el Led blanco del AC, pero no arranca. He quitado la batería y tampoco. He seguido los pasos de HP para la BIOS y tampoco funciona.

Si le pongo la bateria externa, se ilumina el led de color Naranja del AC y tampoco hace nada.

¿¿¿QUE PUEDO HACER???

Muchas gracias

 

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BiancaS
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Message 2 of 2
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HP Recommended

Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Spanish (www.hp.es/comunidad), and post your question there so you can get support in Spanish.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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