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HP Recommended
HP Probook 6550b
Microsoft Windows 10 (64-bit)

I just replaced the motherboard on my Probook 6550b . Everything works but on boot I get the message "product informtion not valid" The description says the information programmed into the sytem board is missing or incorrect. When I continue startup it goes into the operating system but I am unable to do any BIOS updates. Im stuck on BIOS version F.06 from 2011. Im assumng this had something to do with my sytem board not being programmed to my computer. I bought the board from a company on Ebay and it came with all the stickers on it. Can anyone help?

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