Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

Motherboard malfunction

HP Recommended
HP Pavilion x360 13-u002nx (ENERGY STAR)

I have a malfunction in the motherboard. I bought the device in 2018 and it broke down in 2020. Please help from HP

Level 16
Level 16
30,687 30,594 2,791 6,749
Message 2 of 2
Flag Post
HP Recommended


The HP warranty is only for 12 months -- so a PC this old is no longer covered -- and HP does not do major hardware replacements on PCs no longer under warranty.



***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation