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mnor14
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Message 1 of 2
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Flag Post

Motherboard malfunction

‎02-12-2021 05:31 PM

HP Recommended
Product: HP Pavilion x360 13-u002nx (ENERGY STAR)
Operating System: Other

I have a malfunction in the motherboard. I bought the device in 2018 and it broke down in 2020. Please help from HP

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post

‎02-13-2021 10:14 AM

HP Recommended

@mnor14 

The HP warranty is only for 12 months -- so a PC this old is no longer covered -- and HP does not do major hardware replacements on PCs no longer under warranty.

 

 



I am a volunteer and I do not work for, nor represent, HP
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