• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-17-2022 08:29 PM

HP Recommended
Product: HP 15-f033wm Notebook PC (ENERGY STAR)

My 15-f033 notebook will not power on. One day it was working, the next day it was not. No other lights are on. I do not hear anything running. I tried holding power button on for 30 seconds with battery off, reconnected battery and still nothing. 

Category:
3 REPLIES 3

‎12-20-2022 04:37 AM

HP Recommended

@NINER69

 

Welcome to the HP support community.

 

I understand that your notebook is not powering on, I am glad to assist you

This seems to be a hardware issue and requires one on one interaction.

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎12-20-2022 09:14 PM

HP Recommended

Hi! I’m sorry but I do not see a mailbox icon on the top right hand side. I see an envelope icon only. I do have my personal email if it makes things easier.

 

Sincerely,

NINER69 AKA Harold Tapia

Was this reply helpful? Yes No

‎12-23-2022 05:55 AM

HP Recommended

@NINER69

 

I have sent you a private message again, please check the mailbox icon at the top-right corner of this screen.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.