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HP Recommended
HP Probook 450 G5
Microsoft Windows 10 (64-bit)

My laptop keeps turning on by itself every time I shut it down (after ~30 seconds).

 

I disabled the Wake on LAN option, the Wake on Mouse and Keyboard option, the Allow Wake Timers option, but the problem still remains.

 

I also updated my Windows 10 to the May 2019 update, but that didn't solve it.

 

I'm frustrated and out of options to do, so I had to come here and ask for a solution. Please help.

 

Thank you.

4 REPLIES 4
HP Recommended

Hi

PWR and LID.pngI would ensure that Fast Start Up is disabled.

 

 

 

Also I would try a Safe Boot and use shutdown, even using the command line shutdown.exe command. 

Safe Boot into Command Line only, eliminating the loading of potentially problematic drivers.

 

Why?

 

Because it may be a problem driver.

 

AutoRestart.png

HP Recommended

Fast Start Up and Automatic restart are disabled, problem remains.

 

I haven't tried the Safe Boot option still (actually I don't know how to do it...)

 

PS, Putting my laptop on Sleep works, I'm using that option until I solve the problem.

HP Recommended

2nd picture RH side,

 

Time to display OS options.

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So, I found out that when I put my laptop to charge and shut it down, it won't turn on by itself.

 

But as soon as it reached 100%, it turned on again.

 

The laptop was at 14% when I plugged in the charger.

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