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‎05-11-2020 09:57 AM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

A few days ago, my lapotp started to randomly shut off during use and say that it would run into errors. I would work arround this, but a few days ago the sporadic shutoffs turned into an inability to boot up. When attempting to power on the computer, I am greeted with a screen that says I need to install an operating system and when I test the hard drive (SSD in my case) it says there isnt one. However, when I messed with settings and allowed rebooting while legacy mode was on, the laptop seemed to work just fine. Can anyone help me out? is it a problem to rely on legacy mode to have a functioning laptop? 

 

Thanks!

1 REPLY 1

‎05-19-2020 11:17 AM

HP Recommended

Hi @Alomeli034

Welcome to the HP Support Community. I'd be happy to assist you.

 

Kindly perform the steps mentioned under 'Secure Boot settings for consumer notebook computers' in this document to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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