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‎08-31-2020 06:03 PM

HP Recommended
Product: HP Spectre x360 convertible

I've been using my computer for school and it has been working perfectly all day. I got off it around 3:45 to take a break from studying and being on the computer, when I tried to go back on it to continue working, the screen stayed black when I opened it and powered it on but the Tab key blinked 5:3. At first I thought it was dead and plugged in the charger but that has not worked. Does anyone know how to fix this before I try to bring it into a repair shop?

The model is 15-ch011dx

1 REPLY 1

‎09-03-2020 12:31 PM

HP Recommended

@Sophi2, Welcome to HP Support Community!

 

Is it the caps lock button or the tab button that blinks?

 

Meanwhile, refer to the document HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code to isolate and resolve the issue.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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