cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
kushumyogen
New member
1 0 0 0
Message 1 of 3
188
Flag Post

My HP laptop is not turn on until I plugin. battery is working fine.

HP Recommended

my hp laptop is not turn in until i plugin. since i change the battery problem occurred. after turn in laptop doesnt need plugin only need to plugin when you started up. i already update bios but still same problem going 

2 REPLIES 2
Heath_kun
New member
3 2 0 0
Message 2 of 3
Flag Post
HP Recommended

I have similar issue. All diagnostics check out. Battery fully charged. Won’t boot unless plugged in, but then I can unplug and runs fine. Battery drain seems normal. Latest drivers and bios. 

Tags (1)
Was this reply helpful? Yes No
Heath_kun
New member
3 2 0 0
Message 3 of 3
Flag Post
HP Recommended

I installed a new battery and it fixed the issue. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation