01-08-2020 02:39 AM
I understand that the Notebook keeps turning ON and OFF and you are unable to get to the Recovery Manager Options
I suggest you run an extensive system test first to confirm the Hardware Functionality
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
If any Test fails or if the Notebook restarts during the Test, please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
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I Am An HP Employee