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HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 IDS Base Model
Microsoft Windows 10 (64-bit)

Watched a TV program, closed lid, opened lid the next morning. Laptop sat down on table, off charger. Next morning, laptop would not start. Plugged into power supply, laptop would not power up or start up, light did not cut on power button.  Help please.  

1 REPLY 1
HP Recommended

Hi @Hodos,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If your HP Pavilion 15.6-inch laptop won't turn on even when you have it connected to the charger, here are some things you can try to diagnose and fix the issue.

 

  • Check the power source: Make sure that the power outlet you're using is working correctly. Try plugging in another device to confirm if the outlet is working.
  • Check the charger: If the charger isn't working correctly, your laptop won't receive power. Check if the charging cable is damaged or frayed. If it is, replace it with a new one. You can also try using a different charger to see if that fixes the issue.
  • Remove the battery: If you can remove the laptop battery, remove it and try turning on the laptop while it's plugged into the charger. Sometimes a faulty battery can prevent a laptop from turning on, even when it's plugged in.
  • Try a hard reset: Disconnect the charger and remove the battery, then press and hold the power button for 30 seconds. Reconnect the charger and try turning on the laptop.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.