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Tanaytha
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Message 1 of 5
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My HP laptop won’t turn on

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My laptop does not pop up with anything on the screen when I try to open it.I click the power button and it stays closed.I can hear some fanning but I don’t know what to do.

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4 REPLIES 4
Tanaytha
Author
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Message 2 of 5
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It just said flashing boot block or something like that then it turned off

 

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Echo_Lake
HP Support Agent
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Message 3 of 5
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@Tanaytha

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • What are the troubleshooting steps you have tried so far?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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T-Man1981
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Message 4 of 5
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When I press the power button the power light comes on and the screen will blink but that’s all it does.  It was in the middle of an update when it shut off and will not power back up.  Now it’s popping up saying flashing boot block and goes back off. 

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Echo_Lake
HP Support Agent
HP Support Agent
29,607 29,537 1,415 1,484
Message 5 of 5
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@T-Man1981

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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