Hi@ZeldaFan08_
We have done the basic troubleshooting as per your computer .hence the Operating system is obsolete its end of support life.
Try updating the BIOS and chipset driver on your PC and check if it helps.
1.Updating the BIOS & Windows updated
You can try updating the drivers using HP support assistant.
Refer this article to know more information about using HP support assistant.
Hope this helps! Keep me posted.
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