02-26-2017 09:13 AM
This happened after I dropped the laptop on the sofa. It wont turn on. The caps lock is flashing all the time and f12 light is on. No sound or beeps at all when I switch it on.
02-26-2017 11:04 AM
This HP document clearly tells you how to proceed in troubleshooting your issue:
Please follow it in order and do the relevant steps according to your current scenario.
Manual: instructions to reseat memory module, hard drive
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