02-26-2017 07:41 PM
02-27-2017 02:40 PM
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As I understand the computer is powering on, however, doesn't have a display on the screen anymore,
Don't worry as I have a few steps to help you get through this concern,
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I am an HP Employee
02-27-2017 04:51 PM
Thank you for replying,
I appreciate your time and efforts,
As I understand you are getting an error message Hard disk error 3F0, which seems to be a Hardware issue with the hard drive. I would suggest you run the extensive test on the Hard drive from F2, depending on the results, I would suggest you contact our HP phone support. Please fill in the product details to get the tech support number.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.
They will be happy to assist you immediately.
Keep me posted for any other assistance,
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I am an HP Employee