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HP Recommended
HP Notebooke
Microsoft Windows 10 (64-bit)

Hi everybody, I don't where from a problem of accessing Bios setup is inaccessible. By no mean I can get into Bios setup and ask me for a password🙄 which I don't have any clew about as I never set it up any.

I can add a picture of my system info.

Thanks in advance for any help and suggestion.

Best Regardssystem info.jpg

3 REPLIES 3
HP Recommended

@Jamafg 

Please note that now, to resolve a forgotten BIOS or power-on password issue, since that password is embedded into the firmware of the system board, to replace that, a system board replacement is required -- and additional customer costs apply, and while the costs vary by laptop model, they are generally around $200 USD. HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@WAWood

Thanks for your reply but I think unfortunately this is done by somehow after my warranty ended up. While under warranty I never had such problem. I can't accuse HP for this, but...

I'm just asking if this can be done by anyone else's then only when you updating your Bios software??? Business is business!!!

Anyway thanks 

Regards

HP Recommended

@Jamafg 

IF you're asking can someone else CREATE a BIOS password, then yes -- but they require physical access to the PC to do that.

 

IF you're asking can someone else REMOVE a BIOS password, we're not allowed to provide that information.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.