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‎11-08-2020 10:28 AM - edited ‎11-08-2020 10:33 AM

HP Recommended

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First it shows me keyboard layout then i select US and it shows me troubleshoot or turn off your pc. When i try to trouble shoot it gives me startup repair(which doesn’t work), uefi firmware setting, command prompt, system restore, uninstall updates, and system image recovery. Please help this was all of a sudden and I really just need to get my schoolwork done

1 REPLY 1

‎11-21-2020 05:23 AM

HP Recommended

@ImDirtyDan

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

You could try a System Restore to an earlier time before the issue started

 

Keep me posted if the issue persists

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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