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G30Skilly
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Message 1 of 2
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Flag Post

My Laptop wont boot

HP Recommended
HP Notebook 15-ac163nr

Im trying to get my notebook to open and let me play minecraft but its not opening its been doing this since march 20th of 2021 I was just grinding minecraft and my laptop froze which was normal it would freeze for 1 to 2 seconds or whatever and then I would get back to playing but it just stayed frozen for about 5 minutes so I unplugged it which was probably a bad idea on my part but now it just says no boot device found please install an operating system on your hard disk hard disk (3F0) and I try and use my usb drive to reinstall windows but it says the hard drive is empty and that there is no space on it to create a new file which this is a brand new hard drive I got it on the 9th of march I dont know whats wrong with it I tried a new hard drive and new ramsticks but that did nothing does anyone know how to fix this

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@G30Skilly

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Turn off the computer and wait five seconds.

  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.

  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.

  4. Press F10 to Save and Exit.

  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?

  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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