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    Fix HP Printer issue in macOS

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My Screen is Black with a Blinking Cursor

HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

I closed my laptop before bed and it was perfectly fine, but then about 20 hours later I open it and my laptop lets me touch any key to get into the login screen but the option to enter in my pin doesn’t come. So I power off my laptop and it does the same thing again. Then I power off my laptop for the last time and my screen doesn’t go into the up load up for hp. Instead it goes to a black screen with a blinking cursor. Take into account I have done that BIOS stuff but nothing is working and I am out of warranty

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HP Recommended

Thank you for posting in the HP Support Community, @MichelleOkolie 

 

You can buy HDD or SSD from online or local tech stores, and replace it on your own or contact HP Authorized Service center for assistance.

 

 

Last part - once you replace the faulty HDD component - you will need to reinstall back your operating system

How to do it  ? Details are posted in the PDF file below

 

Let me know how it goes. Provide an update or feedback.

** I am an HP employee *** I express personal opinion only *** My location: Europe *** HP Expert - Volunteer
** Click below on Accept As Solution and ThumbUp+ buttons if my comments helped or to say thanks.
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