My USB ports do not power off when my laptop is on sleep or turns off. I have already tried adjusting the USB HUB Power Management Properties and enabling USB suspend. Neither works. I contacted Windows and they told me it's an HP bios and chipset driver issue. How do I fix this?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".