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‎02-24-2024 02:01 PM

HP Recommended

My brand new HP computer is frozen on the “choose privacy settings for your device” someone please help

Category:
1 REPLY 1

‎02-28-2024 03:15 PM

HP Recommended

You should not be having problems like this with a new computer but unfortunately, since we have no access to it, we can't do anything for you from here.

 

You should really check with Customer Support at this link to see if they can do anything for you:


https://www.hp.com/us-en/shop/cv/customerservice


If they will not help you, then find out what options you have for returning or exchanging it. You paid for a working device; you deserve to have one.



I am a volunteer and I do not work for, nor represent, HP
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