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karenmil
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My chromebook will not turn on. It is less than 1 week old

Chromebook 4

My Chromebook will not turn on. As far as I know the battery is close to 100% full.  It is plugged in to the power cord. It was fine the last time I used it yesterday afternoon. I just purchased this Chromebook last Wednesday. Thank you for any help you can give me.

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karenmil
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My chromebook will not turn on. It is less than 1 week old

Correction. The power light is on but when I try to wake it up I am not able to get the log in page. The screen stays dark. 

This morning, I unplugged it from the power cord and moved it. I used it for about 15 minutes. I took it back to the original location and  plugged it back in the power cord. I did not log off. I closed the lid. I have done this before and have not had this issue.

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