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Top Student
Posts: 5
Member Since: ‎05-19-2016
Message 1 of 10 (290 Views)

My computer won't turn on

Product Name: HP Pavilion
My computer was working perfectly fine last night, I put it in sleep mode, which I do rarely but I had things pulled up and I was exhausted, and the lights were all flashing like normal when I woke up, but went to use it tonight and it wouldn't turn on.
Model: 15 - n211dx
Product # F9H22UA#ABA
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Regents Professor
Posts: 4,442
Member Since: ‎11-19-2008
Message 2 of 10 (288 Views)

Re: My computer won't turn on

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Top Student
Posts: 5
Member Since: ‎05-19-2016
Message 3 of 10 (280 Views)

Re: My computer won't turn on

it won't turn on at all for me to do that.
Regents Professor
Posts: 4,442
Member Since: ‎11-19-2008
Message 4 of 10 (273 Views)

Re: My computer won't turn on


weezy96 wrote:
it won't turn on at all for me to do that.

Yeah, that's when you start where you're already shut down.

 

  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Top Student
Posts: 5
Member Since: ‎05-19-2016
Message 5 of 10 (258 Views)

Re: My computer won't turn on

I have done that. waited almost an hour and still nothing.
Regents Professor
Posts: 4,442
Member Since: ‎11-19-2008
Message 6 of 10 (252 Views)

Re: My computer won't turn on


weezy96 wrote:
I have done that. waited almost an hour and still nothing.

You removed the battery from the notebook as directed?  If so, we'll need to move on to something else.  

Top Student
Posts: 5
Member Since: ‎05-19-2016
Message 7 of 10 (249 Views)

Re: My computer won't turn on

yes I have. it's removed right now actually. I've plugged it
back in to see if it would turn on and still nothing.
Regents Professor
Posts: 4,442
Member Since: ‎11-19-2008
Message 8 of 10 (239 Views)

Re: My computer won't turn on


weezy96 wrote:
yes I have. it's removed right now actually. I've plugged it
back in to see if it would turn on and still nothing.

Please look over the following link and follow the instructions for further troubleshooting your issue.  Make sure you reseat the RAM (memory) as instructed.  

 

http://support.hp.com/us-en/product/HP-Pavilion-15-n200-Notebook-PC-series/6529948/model/6878954/doc...

Top Student
Posts: 5
Member Since: ‎05-19-2016
Message 9 of 10 (234 Views)

Re: My computer won't turn on

That link says that it is not found. Is there another one?
Regents Professor
Posts: 4,442
Member Since: ‎11-19-2008
Message 10 of 10 (200 Views)

Re: My computer won't turn on

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