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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R0AV)
Microsoft Windows 11

So I've been experiencing this issue suddenly that my cooling fan has stopped working and it shows 90B error and I tried using a hairdryer on the vents but there's no improvement im still getting this error. Moreover my usb ports are not working 

1 REPLY 1
HP Recommended

Cleaning without opening the PC

How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#

This HP video shows how to clean air vents on your laptop.

 

if air duster does not get fan spinning then  watch

disassembly video


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