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‎01-17-2020 09:03 PM

HP Recommended
Product: PN: K3Y66UA
Operating System: Microsoft Windows 10 (32-bit)

My error message is (3F0) . Not sure what to do I have done a memory test that passes but hard drive check will not pass it says I need to install HP I Support Environment. Then says go to Www.HP.com/go/techcenter/startup but I can’t. How can I get my friends computer working properly? 

1 REPLY 1

‎01-18-2020 04:53 AM

HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-stream-13-c000-notebook-pc/7372147/model/7563453?sku=K3Y66UA

 

Is the BIOS Time and Date set correctly?  Is the CMOS/RTC battery discharged?

 

It had/has  Windows 8.1 with Bing (64-bit)?

 

What resources do you have?  Access to any other PC or DVD/USB or ?????

 

 

 

 

 

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