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hewittpacker
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Message 1 of 2
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My hard drive test failed. Whatscnext?

HP Recommended
Hp-15-1272
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I did a extensive test and it failed. Hard drive

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Paul_Tikkanen
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Hi:

 

You will have to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

 

After you replace the hard drive, you can reinstall W10 for free by making bootable installation media using the Media creation tool with another Windows PC.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-series/7527799/model/8888505

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