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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎12-23-2023 11:58 AM

HP Recommended
Product: HP Notebook x2 - 10-p005na
Operating System: Microsoft Windows 10 (32-bit)

The laptop will not turn on and just has a black screen when it is plugged in

Category:
1 REPLY 1

‎12-26-2023 08:54 AM - edited ‎12-26-2023 08:55 AM

HP Recommended

Hi @Jackthetechguy,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Also, refer to this link to test the AC adapter.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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