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HP Recommended
HP Notebook - 15-g259sa (ENERGY STAR)
Ubuntu LTS

My laptop does not support the recovery feature I’ve tryed all the combinations but didn’t get any luck and I’ve been told to use another laptop

1 REPLY 1
HP Recommended

Hello @15rrereeuben 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 7/8.1/10 computer to create <USB flash drive>

HP Notebook System BIOS Update (AMD Processors)

F.49 Rev.A10.2 MBAug 1, 2018Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

 

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

 

Keep me updated

Kind regards

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