12-26-2019 10:48 AM
My hp15dy-00004au laptop is not getting powered ON after sleep/standby mode and caps LED is blinking 2.3 when I try to power on.
Please advice how to recover my laptop...I can't get technical support as my warranty got expired on Oct 2019.
Thanks and Regards
12-28-2019 03:17 PM
I suggest you perform a power drain and check if that helps
Remove the Battery and AC Adapter. Press and hold the power button for 15 seconds.
Put back everything and try powering on
If the issue persists please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
I Am An HP Employee