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‎07-12-2018 01:14 PM

HP Recommended
Product: Example: Pavilion g7
Operating System: Microsoft Windows 7 (32-bit)
My hp paviion g7 laptop shows no bootable device---insert boot disk and press any key .I tried hard disk test and it pass all test,tried reconnect hard drive same result
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‎07-15-2018 01:14 AM - edited ‎07-15-2018 01:18 AM

HP Recommended

@DRich_128

If you download an ISO to reinstall you will need a key. IF you can run a System Recovery you won't need a key. Immediately after powering on start tapping the F11 key to boot into recovery.

https://support.hp.com/us-en/document/c01867418#AbT3

 

Has any Recovery Media been created for the G6?

https://support.hp.com/us-en/document/c01867124

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14 REPLIES 14

‎07-12-2018 10:38 PM - edited ‎07-12-2018 10:42 PM

HP Recommended
If you can read the 25 character Windows 7 license key on the Microsoft COA label attached to bottom of laptop , you can download a Windows 7 ISO file to make a bootable DVD or USB flash drive. The version  must match the original version installed on your PC as  listed on the COA. Such as Windows Home Premium.
 
 
You can use the Windows 7 USB/DVD installation tool to convert the ISO file you download. Link and instructions below. You need a  DVD+R or DVD -R . Or a 4 GB flash drive to use the USB method. 
 
Fwiw-I have better results using Rufus to create a usb flash drive installer with the ISO: https://rufus.akeo.ie/
 
Use the 25 character key on the COA to activate the installation. 
Next go to your support and driver page to install the drivers you need.

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‎07-13-2018 05:04 PM

HP Recommended

When i go on the microsoft tool creation page there are 5 different box to tick all saying windows 7 etc.Am i tick all or just one? And if is one how am i to knw which one is the home premium for my  laptop?

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‎07-13-2018 06:57 PM - edited ‎07-13-2018 08:04 PM

HP Recommended

@DRich_128

I assume you are looking at this page where you would choose your language and region? That tool does not download the ISO. It is to convert the ISO into bootable usb or dvd. You download the ISO from the other link I posted.

https://www.microsoft.com/en-us/download/details.aspx?id=56485

 

I usually use Rufus to make a bootable usb,

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‎07-14-2018 01:11 AM

HP Recommended

ok got it.i will try creating file and install and let you knw how that work out.i have downlown iso file and both tools to create usb bootable file.

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‎07-15-2018 01:04 AM

HP Recommended
This is in regards to a different laptop a pavilion g6 that's moving slow it has windows 7 ultimate on it,i am wondering if i reinstall windows on it do i need the product key? cause it has got mess up under the bottom of the laptop
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‎07-15-2018 01:14 AM - edited ‎07-15-2018 01:18 AM

HP Recommended

@DRich_128

If you download an ISO to reinstall you will need a key. IF you can run a System Recovery you won't need a key. Immediately after powering on start tapping the F11 key to boot into recovery.

https://support.hp.com/us-en/document/c01867418#AbT3

 

Has any Recovery Media been created for the G6?

https://support.hp.com/us-en/document/c01867124

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***Click the "YES" button if you think this response was helpful.***
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‎07-15-2018 01:20 AM

HP Recommended
No
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‎07-15-2018 01:23 AM

HP Recommended
Is there a way of going into my laptop to know the product key?
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‎07-15-2018 01:28 AM - edited ‎07-15-2018 01:32 AM

HP Recommended

@DRich_128

No, the product key for Windows 7 is only on the label attached to bottom. There is a key you can find-BUT it will not work with an ISO install. It is the key used by HP during factory installation and  only works with HP System Recovery. Can you not run a System Recovery to reinstall?

I would also get the Recovery Media made for it if you can- especially since license key can't be read. You won't need a key to reinstall using the Recovery Media.

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