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araviindbala
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My hp pavilion does not switch on

Hp 14 bf120 tu
Microsoft Windows 10 (64-bit)

My laptop is not switching on...Power LED light is not glowing, but hp original adapter is working fine . Not sure how to switch the laptop on

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Message 2 of 2
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HP Recommended

My hp pavilion does not switch on

@araviindbala

Thank you for posting on the HP Support Community.

  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

While you respond to that, let's try these steps: 

Firstly, run Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8 (if the computer doesn't start up/power on you can skip the next step)

Next step, BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
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