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‎01-16-2023 10:55 PM

HP Recommended
Operating System: Microsoft Windows 11

My hp x360 in not powering on and capslock led light is white with 3 long blinks and 2 short blinks. Please support

1 REPLY 1

‎01-17-2023 04:45 PM - edited ‎01-17-2023 04:45 PM

HP Recommended

Seems like its a memory issue:

 

https://support.hp.com/us-en/document/ish_1997210-1528385-16

 

You might have to open up the laptop and check if the memory is soldered to the motherboard. If not, try reseating it in the socket.

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