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TCanada Student
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My kid dropped my laptop

Microsoft Windows 10 (64-bit)

My daughter dropped my laptop and now it will not start up. It shows Scanning and Repairing drive (c:): 3% complete 

How can I fix this problem?

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My kid dropped my laptop

@TCanada 

 

Most likely the HDD is physically damaged. Please use the following instructions to test its HDD

 

   https://support.hp.com/au-en/document/c00439024

 

Worse case you have to replace its HDD.

 

Regards.

BH
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