KojakN Honor Student
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My laptop (g6-2291sa) is stuck on a black screen with HP logo, after I tried to install W10

g6-2291sa
Microsoft Windows 10 (64-bit)

The laptop was repaired after a recent hard drive failure. The day after I got it back I tried to install Windows 10. It apparently did so, but now when I turn it on it's stuck on a black screen with a blue HP logo in the centre.

I tried a hard reset but the same thing happened. 

There is a 3-month warranty after repair. 

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HP Recommended

My laptop (g6-2291sa) is stuck on a black screen with HP logo, after I tried to install W10

Hi!, @KojakN:

 

Welcome, to HP Forum !. 

 

See ...

https://support.microsoft.com/en-us/help/12415

 

http://support.hp.com/us-en/document/c03518165

 

Or ...

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01997899

 

https://support.hp.com/us-en/document/c05336130 (Link Updated 04/27/2017)

 

http://support.hp.com/us-en/document/c01997899

 

 


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@Maké (Voluntary and "ad honorem").
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