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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My laptop has essui of bios

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05-17-2024 08:41 AM
Hi @Thabakgolomotlh,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Notebook is prompting you to download BIOS drivers, it likely needs a BIOS update or there is an issue with the current BIOS version. Here's a step-by-step guide to help you update the BIOS on your HP Notebook:
Steps to Update BIOS on HP Notebook
Identify Your Notebook Model and Current BIOS Version:
- Press Windows + R to open the Run dialog.
- Type msinfo32 and press Enter. This opens the System Information window.
- Look for the System Model to find your notebook model.
- Note the BIOS Version/Date for the current BIOS version.
Visit the HP Support Website:
- Go to the HP Customer Support - Software and Driver Downloads.
- Enter your notebook model in the search box and select it from the list.
Find the BIOS Update:
- Navigate to the “BIOS” section in the list of drivers.
- Look for the latest BIOS update available for your model and operating system.
Download and Prepare the BIOS Update:
- Download the BIOS update file.
- The file usually comes as an executable (.exe). Save it to a location you can easily find, such as your desktop.
Backup Important Data:
- It’s crucial to back up any important data before proceeding with a BIOS update as there is a small risk of something going wrong during the update process.
Ensure Your Laptop is Plugged In:
- Make sure your laptop is connected to a reliable power source. Do not run the update on battery power alone.
Run the BIOS Update:
- Locate the downloaded BIOS update file and double-click it.
- Follow the on-screen instructions carefully. The system may restart multiple times during the update process.
After the Update:
- Once the update is complete, your system will reboot. Check the BIOS version again (using the msinfo32 command) to ensure the update was successful.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support