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‎01-08-2017 08:30 AM

HP Recommended
Product: hp 15 f039wm
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

 

I got infected with ransomware and reset my computer to factory settings. Now it won't let me in to bios. It keeps asking for a password. Can someone help me reset it or tell me what the password is? Any help is greatly appreciated. Thanks.

 

ricardo

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2017 08:57 AM

HP Recommended

@ricardomartinez

 

Enter   41651218

 

REO

View solution in original post

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5 REPLIES 5

‎01-08-2017 08:41 AM

HP Recommended

@ricardomartinez

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

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‎01-11-2017 08:44 AM

HP Recommended

 

 

 

Thanks for your response reo51st

 

the code that appeared says system disabled 54779838

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‎01-11-2017 08:57 AM

HP Recommended

@ricardomartinez

 

Enter   41651218

 

REO

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‎01-11-2017 10:44 AM

HP Recommended

 

 

worked like a charm!!! thanks a bunch my friend! you helped me out with getting my work machine functioning again

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‎01-11-2017 10:53 AM

HP Recommended

Your very welcome @ricardomartinez

 

REO

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