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Locked

‎02-22-2020 03:02 AM

HP Recommended
Product: 5CD5266971
Operating System: Microsoft Windows 8.1 (64-bit)

I just opened my laptop today and it started with a blue screen 

It was asking for power on password and I didn't set any password 

Plz help me out

Code is : 020DFDFC 

IMG_20200222_151938.jpg

1 REPLY 1

‎02-22-2020 06:49 AM

HP Recommended

@manavt76 

I know we used to provide Disabled Bypass Codes -- but we're not allowed to do that anymore.

I wish we could help you, but sorry, due to changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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