07-30-2016 05:38 AM
when i press power button some noise comes for few seconds and then it goes and not starting. No error message nothing is displaying and after trying so many times its turning on. I am not able to turn it on in first trail.What to do?
08-01-2016 02:40 PM - last edited on 03-16-2017 10:10 AM by OscarFuentes
First and foremost, I want to welcome you to the HP Support Forums! Here at the forums, you have many community members that will help you toward a solution.
Please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Please make sure that you do not have any external devices connected (mouse, keyboard, usb devices, etc.) as these can cause issues.
Could you please try performing a hard reset?
Are you using the AC power adapter that came with the computer?
When you turn on the Notebook, does the power LED stay lit? Or does it shut off?
Did you receive any error messages before this happened?
Do you have any beep codes or blinking LED lights?
Have you done a BIOS reset?
When you press the power button and the power LED glows, do you hear the fan spinning? If yes, but the display remains blank, see Computer Starts but Screen Remains Blank.
I would like to provide you with a document called Computer Does Not Start. In this document, you will find the troubleshooting steps mentioned in the questions above.
Another option for you may be to follow the troubleshooting steps in the Battery Does Not Power Notebook or Hold a Charge document and the Testing and Calibrating the Battery (Windows 8) document if possible.
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