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‎08-28-2023 02:57 PM - last edited on ‎08-30-2023 03:35 PM by Retired

HP Recommended

My laptop has been stuck in the BIOS UPDATE page for hours now and I can’t restart my computer nor can I turn it off. It’s saying progress 1% and it hasn’t move from that since then. I tried a lot of things but tent won’t work for me. This is how my computer is and it’s not moving help me pls and thanks.  If anyone knows how to fix this pls help me

image.jpg

 

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1 person had the same question
1 REPLY 1

‎08-31-2023 10:02 AM

HP Recommended

Hi @Lllgrdjr 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issue.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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