GloriaAllen5 Student
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My laptop is stuck on the HP screen

hp laptop

downloaded comodo antivirus and now my hp laptop is stuck at the opening screen

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HP Support Agent
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My laptop is stuck on the HP screen

 

Hi@GloriAllen5,

 

Welcome to at HP Forums. Library for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Windows loading issue. Is that right?

 

I will definitely help you.

 

Try performing the System restore using the below link to an earlier date and check if that helps.

 

http://hp.care/2bSk7wj

 

Let me know if that helped.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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