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My laptop keeps starting up again when the lid is closed
01-10-2021 08:52 AM

When I close the lid of the laptop, the laptop reboots after a short period of time. This is annoying because of the battery being depleted when I want to use it again, and it also makes noise if you're trying to sleep. Any solutions?
01-10-2021 09:24 AM

Hello @Ihaveaquestion3,
Welcome to the HP Support Community.
Firstly try this:
- Press the Windows Key to open the Start Menu and type Change what closing the lid does
- Hit Enter
- Select Change settings that are currently unavailable
- Under the When I close the lid option, select Sleep or Do nothing
- Restart the laptop and test the lid close action
If that doesn't work, please update Windows through Settings > Update & Security > Windows Update. Then, install the following:
HP Notebook System BIOS Update (Intel Processors)
https://ftp.hp.com/pub/softpaq/sp110501-111000/sp110872.exe
You can also check for any driver updates using HP Support Assistant. In case you don't already have it, here is the download page for HP Support Assistant. You can find information on how to update your computer using the HP Document here and expanding Update the computer.
Kind regards,
Edward
I am currently preoccupied with both academic and professional priorities so please note that there may be a delay in my responses. Thank you for your understanding.
You can show your appreciation for my post by clicking the blue thumbs up icon.
01-11-2021 07:23 AM

It is already in sleep. That's what I want it to do anyway. Do nothing is not an option since this won't help the problem of my battery being depleted. Should I just continue by updating windows?
01-11-2021 07:27 AM

Yes, please try the other solutions.
I am currently preoccupied with both academic and professional priorities so please note that there may be a delay in my responses. Thank you for your understanding.
You can show your appreciation for my post by clicking the blue thumbs up icon.

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