Anthonylivvy111 Honor Student
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My laptop keeps turning on and off

Stream 13 c100na
Microsoft Windows 10 (64-bit)

Hi my HP Stream keeps turning on and off and its really annoying ive checked for viruses on Malwarebytes and nothing was detected and sometimes it dosent happen so one day it wont happen then the next it wont and the day after and so on

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Message 2 of 2
Flag Post
HP Recommended

My laptop keeps turning on and off

Hi @Anthonylivvy111,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer restarting. I will be glad to help you.


Please look at the following documents.

The Computer Restarts Unexpectedly (Windows 10, 😎

Computer Locks Up or Freezes (Windows 10, 😎

Reducing Heat Inside the Laptop to Prevent Overheating


Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂



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