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HP Recommended

My laptop hp spectre 2 in 1 couldnt power on. tried it several times and noticed some smoke coming out. I opened the laptop and attached is what is burnt. Kindly help

 

Loloji_0-1705477420093.jpeg

 

1 REPLY 1
HP Recommended

Hi @Loloji,

 

Welcome to HP Support Community.

 

I am sorry for the inconvenience caused to you, Please do not worry I will try my best to help you. I request you to not use the laptop. 

 

In the meantime, Please help us with the laptop serial number or the product number and the country name in a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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