10-30-2019 11:05 PM
My laptop pavilion will not stop loading. It will turn on but it gets stuck on the black screen with the letters "hp". This happens every time I press the power button. What can I do?
11-10-2019 09:50 PM
The only thing I've been able to do is to do a hard reboot. I know the laptop is on because my power button is on. So I just hold and do a hard reboot. Then it seems to pickup where it left off, but the update always seems to take an exceptionally long time to finish. It's really frustrating and I'd love to figure out how to get it to finish on its own.