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livinlife01
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Message 1 of 2
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My laptop says "Boot device not found" Hard disk- (3FO)

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HP laptop

I opened my laptop today and this is what popped up. I have tried all the trouble shooting but no success. I had to stop with procedure 3 because mine said "Incomplete Optane Volume" 

I was following the directions from HP support website. Has anyone had this problem before? Sorry about the upside-down pic.

20210122_124413.jpg

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@livinlife01

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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