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Karur0su
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Message 1 of 2
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My laptop sometimes boot normally but sometimes not

Pavilion cx0xxx
Microsoft Windows 10 (64-bit)

I have laptop pavilion 15 cx0xxx. My laptop used to boot normally but now i have problem to boot up. Sometimes it works normally and there is no problem. But sometimes i try to boot my laptop, it try to boot, i even hear fans but it turn off and then it try to boot again and its repeats again. And there was one more problem. It works normally and then my screen glitched or goes black but laptop doesn't turn off. I have no idea whats wrong.

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HP Support Agent
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Message 2 of 2
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HP Recommended

My laptop sometimes boot normally but sometimes not

@Karur0su,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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