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1GND
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Message 1 of 2
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My laptop start charging after 2 -3 hours

HP Recommended
Hp pavilion g6
Microsoft Windows 10 (64-bit)

Hello , i use an hp pavilion g6 laptop , and last 3 weeks i got a new problem , my laptop start charging after 2 -3 hours , i tried to unplug the battery and plug in the charger but its not working , i cant turn on my laptop at all if its not charging and i have to wait 3 hours everyday to use my laptop.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@1GND Sometimes when the battery isn't charged to a 100% or if the drivers are corrupt, such issues may occur, hence, I suggest you charge the device until its full, then perform the below steps:

 

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

 

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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