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Infernsenju
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My laptop stays on the boot screen

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Hp laptop
Microsoft Windows 10 (64-bit)

So when I start up my laptop it stays on the boot screen then it goes black and turns off and when I try to go to system recovery mode it says please wait than goes black and turns off someone please help

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WAWood
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@Infernsenju 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Infernsenju
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My hard drive passed the system test

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nlompre
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Me too... Il test all drivers, and all is ok but i have "Machine check exception"...

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Infernsenju
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Didn't help at all

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