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William228
Level 1
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Message 1 of 2
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My laptop will lock and shut down at 12-16% by itself. May i know how to solve this problem?

HP Recommended

My laptop will lock and shut down at 12-16% by itself. May I know how to solve this problem? Can I off this setting?

1 REPLY 1
banhien
Level 20
Level 20
98,858 37,900 12,841 27,089
Message 2 of 2
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HP Recommended

@William228 

 

Firstly you can reduce the number to 7% or 5% to see how you go. Please use the following steps


(a) Right click battery icon and select Power Options,

(b) Click Change Plan settings (for current plan),

(c) Click Change advanced power settings,

(d) Scroll down to the end and expand Battery,

(e) Expand Low battery level and change %

(f) Also for Critical battery level %

(g) Click Apply/Ok


Regards.

BH
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