-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- My laptop womt start i tried but it shows it meeds to reboot...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
09-27-2024 10:58 AM
Hi @Mahalakamaha,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your laptop isn't starting and shows a message that it needs to be rebooted, here are some steps you can try to troubleshoot the issue:
1. Perform a Hard Reset:
- Turn off the laptop completely.
- Unplug the power adapter and remove the battery (if removable).
- Press and hold the power button for about 15-20 seconds.
- Reconnect the battery and power adapter, then try to turn it on again.
2. Boot into Safe Mode:
- Restart the laptop and repeatedly press F8 (or Shift + F8) before the Windows logo appears.
- Select Safe Mode from the menu. If it boots in Safe Mode, you may be able to troubleshoot further from there.
3. Use Startup Repair:
- If Safe Mode doesn't work, you can try the Startup Repair option:
- Restart the laptop and interrupt the boot process by powering it off 2-3 times in a row.
- On the next boot, you should see Windows Recovery Environment.
- Select Troubleshoot > Advanced options > Startup Repair.
4. Check for External Devices:
- Disconnect any external devices (USB drives, external hard drives, etc.) and try booting again.
5. Restore to a Previous Point:
- If you have System Restore enabled, you can access it from the Advanced options in the Recovery Environment:
- Select System Restore and choose a restore point before the issue began.
6. Check BIOS/UEFI Settings:
- Access BIOS/UEFI by pressing the designated key (often F2, F10, or Del) during startup.
- Ensure that the boot order is correct and that the hard drive is detected.
7. Run Diagnostic Tests:
- Many laptops have built-in diagnostics. Access them via the BIOS or by pressing a specific key during startup (often F12 or another function key).
- Run the diagnostics to check for hardware issues.
8. Reinstall Windows:
- If all else fails and you can access the recovery options, you might consider reinstalling Windows. Be cautious, as this can erase data.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
.
Sneha_01- HP support
Sneha_01- HP support
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.