11-28-2019 10:38 PM
Yesterday I set the computer down on my table and went to do something else. When I came back, the fan was running even though the computer was shut. Flipping the lid up didn't turn the screen back on, and neither did moving the cursor or pressing anything. I turned it off and tried turning it back on. It still didn't work. The power button's light flashes every few seconds, and after a while the light will stay on and the fan will start. Then, the caps lock light will flash three times slow and five times long. I have tried hard resetting it and resetting the bios with the keyboard keys.
12-02-2019 09:17 AM
@Xyberista Welcome to HP Community!
I understand that your laptop won't boot.
Please attempt the below steps:
For more steps, click here
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!